Team Leading

This apprenticeship is ideal for new or aspiring team leaders, who would like to boost their knowledge and progress their career. Apprenticeships are available for new employees and existing staff who are changing job roles or have new additional responsibilities.

Government funding is available subject to eligibility. The apprenticeship is suitable for any individuals working in a team leading role at an operational level, for 30 or more hours a week.

Role of the Team Leader

Team leaders serve various roles in an organization. Their job is to get tasks done by using all of the resources available to them, including other employees or team members. Below is a list of some important roles a team leader must often take on:

  • Provide any training that team members need
  • Communicate clear instructions to team members
  • Listen to team members’ feedback
  • Monitor team members’ participation to ensure the training they providing is being put into use, and also to see if any additional training is needed
  • Manage the flow of day-to-day operations
  • Create reports to update the company on the team’s progress
  • Distribute reports to the appropriate personnel


A team leader is responsible for guiding a group of employees as they complete a project. They are responsible for developing and implementing a timeline their team will use to reach its end goal. Some of the ways team leaders ensure they reach their goals is by delegating tasks to their members, including themselves.

The intermediate level management apprenticeship includes:

  • Monitoring work
  • Giving feedback
  • Briefing teams
  • Supporting team members
  • Resolving problems
  • Procuring supplies
  • Project management
  • Delivering and improving customer service


Good managers are essential to the success of any business, so the skills gained on this apprenticeship are transferable and valuable across a range of sectors and job roles.

Managers need to be able to plan, control, organize, and lead their companies and departments. When we look at international business, there are some additional aspects that come into play for a manager to be successful.

Every manager has to have a wide range of skills to truly be successful a manager has to be able to:

  • Plan: Have a specific outline of the steps that will take to be successful or have their department or company be successful.
  • Control: Be able to keep all the pieces and parts of the plan moving together.
  • Organize: Get all the people and equipment together to support the plan.
  • Lead: Show vision and enthusiasm to reach the goal of the plan.

Now, we have all had managers that were good, and we have probably had some that were bad. What made those managers good or bad probably also contributed to their overall success. If all these areas were part of their success or failure,

The advanced level management apprenticeship includes:

  • Planning, allocating and monitoring the work of a team
  • Supporting team members
  • Managing conflict
  • Resolving problems
  • Project management
  • Agreeing budgets
  • Managing customer service